Connect, drive and measure user experience
Transform fragmented experience data into an intelligent, connected economic ecosystem. Discover SaaS PERS, Omnichannel and API-first, loyalty and rewards infrastructure that turns every user interaction into measurable engagement, data, and revenue.
Trusted by leading brands and institutions in the tourism and experience industry -
Trusted by leading brands and institutions in the tourism and experience industry -
Connect & Drive User Behaviour
Immutably Token-based transactions. Reward behaviour that increase business value connecting any touchpoint (purchase, referrals, sustainable actions, repeat visits and any action).
Partner-network Management
Coordinate multiple actors under one infrastructure without changing their systems. Partners onboard themselves and bring a richer value proposition.
Get First-party Certified Data
Own actionable, traceable, secure first-party data. Every interaction resolves to one user identity — continuous, omnichannel, multi-device.
Why traditional loyalty systems fail?
They only reward purchases
They don’t capture behavior
They lack real-time data
They don’t scale across ecosystems or platforms
They are rigid and not very customizable
PERS solves this by connecting all touchpoints, capturing real behavior, and activating dynamic rewards that drive retention and growth.
Discover PERS Suite
Modular tokenization engine and reward system infrastructure
PERS Backend Provides the foundational infrastructure
PERS Signer Identity to wallet solution to frictionlessly onboard and secure signing process
PERS Ambassador Enables referral mechanics for brands and businesses
PERS Business Intelligence Data centralization system connecting user experience insights with macro metrics in real time
How PERS works?
Analytics layer
Business intelligence -BI. system data connecting user experience insights with macro metrics in real time
Integration layer
API connections, Webhooks and platform integrations to claim in multiple access levels - phygital touchpoints
Experience layer
Data tokenization - Digital assets. Blockchain agnostic
What does PERS look like in your industry?
Tour Operators & Experiences
Turn one-time visitors into recurring revenue with a loyalty layer across every experience touchpoint.
Retail & Lifestyle
Connect physical stores, e-commerce and social channels into one engagement and revenue layer.
DMOs and Destinations
Give your destination the infrastructure to guide visitor behavior, own the data and prove strategic impact.
Events & Entertainment
Turn live events into measurable engagement: connecting sponsors, partners and attendees in 1 ecosystem.
Hotels & Resorts
Turn every stay into a loyalty engine — rewarding direct bookings and connecting guests to the destination.
Transforms customer engagement into measurable business results and data
With PERS, you get:
-
Reward customers where it matters, when it matters.
-
Go beyond generic points and start building emotional loyalty.
-
Understand what drives loyalty, not just transactions.
-
With seamless integrations across physical and digital touchpoints, PERS makes loyalty feel effortless, and measurable.
Connect, measure and drive user experience through tokenization with PERS Tools
Provide out-of-the-box user and experience touchpoints for seamless experiences and operations
An integrated reward system streamlines the customer journey, simplifying processes and reducing friction across pre-, during-, and post-experience stages for a seamless omnichannel rewards flow.
Blog
A little bit about us
eXplorins is a Creative-Tech Hub specializing in developing phygital experience products. We’re a passionate team, combining unique skills, creativity and Tech4Good, to create innovative solutions for the eXperience industry.
Are you looking to build a community, collect valuable first-party data, or reward customers for making sustainable choices?
Book a Demo to discover the ultimate rewards infrastructure for the tourism and experience industry
FAQs
-
PERS is a modular loyalty and rewards platform designed to turn every customer interaction into measurable business growth.
Instead of rewarding only purchases, PERS connects all your touchpoints (online and offline) and transforms them into actions that generate engagement, data, and revenue.
With PERS, you can:
Connect your existing systems (CRM, PMS, booking engines, IoT)
Create campaigns across the entire customer journey
Reward users for meaningful actions, not just transactions
Track every interaction in real time
The result: higher retention, better data, and stronger customer relationships, without complexity.
-
Yes. PERS is API-first and modular, designed for fast, frictionless integration. It connects with +7000 third-party platforms including CRMs, PMS, booking engines, IoT devices, email and sales marketing, and event management tools.
You can also integrate your own development systems via our open API and SDKs, making PERS fully adaptable to any custom infrastructure. No heavy development is required, integration is plug-and-play and scalable as your ecosystem grows.
And finally that to PERS Webhooks, you can connect and drive any event to a loyalty reward.
-
Reduce CAC by up to 30% and operational costs by 80%
Increase repeat purchases/visits by +25%
Boost average ticket size by +12% to +20%
Drive sustainability by rewarding eco-responsible actions
100% traceability without developing your own app
-
PERS is designed for the Tourism and Experience economy, but its modular SaaS structure makes it adaptable to many industries. Our main verticals are:
Hospitality → hotels, eco-resorts, colivings (increase direct bookings, reduce OTA dependency).
Retail & Lifestyle → connect online & offline shopping, turn buyers into brand communities.
Museums & Education → attract new audiences, gamify visits, measure cultural impact.
Events & Festivals → build long-term community loyalty beyond the event date.
Tourism & DMOs → strengthen partner ecosystems, track sustainable tourism, boost repeated visits.
Leisure & Activities → tours, experiences, theme parks and attractions (engagement before, during, after the visit).
PERS adapts to any organization that needs measurable loyalty, stronger engagement, and sustainability-driven campaigns
-
Yes. PERS can run as a white-label solution, allowing platforms, tech providers, or agencies to integrate it directly into their own solutions.
This means you can:
Embed PERS in your existing SaaS or marketplace without building loyalty tech from scratch.
Offer it under your own brand while benefiting from PERS’ proven infrastructure.
Connect seamlessly with third-party platforms (PMS, CRM, booking engines) or your own custom development systems.
Scale across multiple clients or projects with a multi-tenant, API-first architecture.
White-label makes PERS especially valuable for tech partners, agencies, clusters, and consultants who want to expand their service offering with a ready-made, impact-driven loyalty solution
-
PERS Ambassador is a next-generation referral and advocacy module of PERS loyalty SaaS.
It transforms loyal customers into brand promoters through a blockchain-based system that issues trackable digital tokens. Each ambassador can invite new users through personalized links that automatically generate a wallet and reward both parties upon real redemption.
This ensures 100% traceability, automated reward distribution, and an effortless user experience, no app or crypto knowledge required for final users.
-
Traditional loyalty programs focus on static rewards like points, discounts, or transactions.
PERS goes beyond that.
It is a phygital, AI-powered experience rewards system that:
Rewards behavior, not just purchases
Connects online and offline experiences
Uses AI to personalize user journeys in real time
Creates dynamic tokens that adapt to each user, brand, and interaction
With PERS, loyalty is no longer fixed, it becomes intelligent, adaptive, and unique for every user.
Instead of offering the same rewards to everyone, PERS enables brands to create customized, data-driven loyalty experiences at scale.
-
PERS combines AI, real-time data, and tokenization to create a next-generation loyalty infrastructure.
AI personalizes experiences and predicts behavior
Data provides full visibility into customer actions and performance
Tokenization turns interactions into flexible, trackable value
Together, they enable brands to move from static loyalty programs to adaptive ecosystems that evolve with every user interaction.
-
Yes.
One of the biggest advantages of PERS is reducing reliance on paid acquisition channels.
By activating loyalty and engagement, PERS helps you:
Convert existing customers into repeat users
Turn customers into ambassadors who bring new users
Incentivize direct bookings and purchases
This reduces dependency on ads, OTAs, and third-party platforms—leading to lower CAC and higher margins.
-
PERS increases revenue by influencing customer behavior across the entire journey—not just at the moment of purchase.
It helps you:
Drive repeat visits and purchases
Increase average spend per customer
Activate referrals through ambassadors
Incentivize direct bookings and reduce dependency on intermediaries
By turning engagement into measurable actions, PERS creates:
more frequent interactions
higher lifetime value
stronger brand loyalty
-
PERS is designed to make loyalty measurable.
Instead of guessing results, you can track exactly how each action impacts your business through real-time analytics.
Brands using PERS typically see:
Increased repeat visits and purchases
Higher engagement across channels
Reduced customer acquisition costs
Clear visibility on what drives conversions
This means you’re not just running campaigns, you’re building a system that continuously optimizes revenue and retention.
-
Yes — and this is one of its strongest differentiators.
PERS allows you to connect multiple partners into a shared ecosystem where users can:
Earn rewards across different businesses
Redeem benefits across locations and services
Engage with a network, not just a single brand
This is especially powerful for destinations, retail networks, and experience-based ecosystems, where collaboration drives growth.