Reward Responsible Decisions: How to Design Behavior That Drives Measurable Impact in Tourism and Experience Industry
Responsible decisions don’t happen by accident — they are designed. Discover how behavioral science, high-leverage actions, and omnichannel reward systems are reshaping tourism strategy. Learn why destinations, hospitality groups, and cultural institutions must move from campaigns to behavioral infrastructure to create measurable environmental, social, and economic impact.
PERS Signer: The Future of Frictionless Digital Identity for the Experience Industry
Discover how PERS’ frictionless digital identity layer is redefining secure onboarding and transaction signing for hotels, destinations, retailers, and cultural experiences. Learn how biometric authentication, non-custodial logic, and blockchain-ready infrastructure prepare your ecosystem for the EU Digital Identity Wallet and the future of omnichannel engagement.
Unlocking the Power of Integrations with PERS: How Data and APIs Shape the Future of Customer Loyalty
Discover how PERS connects every digital and physical touchpoint through seamless integrations, turning fragmented data into real-time intelligence and measurable loyalty. A must-read for tourism, retail, and hospitality innovators.
Destinations as Innovation Ecosystems: Strategy, Data & Collaboration in the Visitor Economy by Digital Tourism Think Tank
Discover how destinations can become innovation ecosystems through strategic vision, real‑time data and collaboration, featuring Finland and France as case studies.
Hotel Innovation: How Loyalty Drives Revenue & Sustainability by Hospitalidad Emprendedora
Discover how experience-driven loyalty boosts hotel revenue, reduces CAC, and drives real sustainability. Learn the strategies and tech powering the future of hospitality.
The Power of Prepaid Loyalty: Turning Top-Ups into Guest Engagement and Growth
Discover how top-up loyalty systems like PERS transform top-ups into guest engagement, predictable revenue, and community impact. Learn from the Cerdanya Viva case how hospitality brands can build scalable, sustainable loyalty ecosystems.
How Loyalty Creates Belonging and Growth - From Transactions to Communities
To create lasting connections, brands must evolve: from loyalty to belovedness, where community, identity, and shared purpose fuel engagement and growth. Explore how to build a community-centric loyalty model, highlight successful cases, and show how PERS enables this shift.
How to Turn Customers into Promoters with PERS Ambassador
PERS Ambassador, a new module in the PERS platform, delivers trackable, modular, and reward-driven referral logic, powered by smart token infrastructure.
The 4 Pillars of a Loyalty Strategy to Drive Growth in Tourism Companies
Loyalty has matured. Companies that understand how to evolve their approach are seeing measurable gains in revenue, stronger guest engagement, and more sustainable ecosystems. In this article, we’ll explore the Loyalty Ladder and the 4 pillars that can transform loyalty into a true growth engine for tourism companies.
How Customer Experience Makes Your Brand Stand Out
In today’s saturated markets, visibility is no longer the problem, being remembered is. Brands invest heavily in ads, social campaigns, influencer collaborations, and branding efforts. And yet, many customers walk away remembering… nothing. Not because the campaign wasn’t good, but because the experience didn’t stick.
How Customer Experience Drives Revenue in Hospitality
How top hospitality brands transform guest experience into a powerful revenue engine. Explore strategies to boost direct bookings, upsells, and retention with real-time personalization and loyalty systems like PERS.