Rewarding your customers

for every action they take

Discover SaaS PERS, the API-first and multi-channel Loyalty & Rewards System for the experience industry — turning every interaction into loyalty, boosting retention, driving revenue, and accelerating sustainable growth.

Phygital Experience

Noun
The concept of using technology to bridge the digital world with the physical world, with the purpose of providing a unique interactive experience for the user.

Reward

Verb
To provide recognition, compensation, or an incentive for desired behaviour, achievements, or loyalty, reinforcing positive actions and encouraging continued engagement or contribution.

Loyalty

Noun
A lasting emotional connection between a customer and a brand, built on trust, consistent value, and shared experiences, leading to repeated engagement and advocacy over time.

Turn Your Customer Acquisition Cost (CAC) into a Retention & Growth Engine

Stop spending blindly on customer acquisition, and start turning every click, visit, or action into a long-term relationship, powered by real-time data and behavioral rewards.

With PERS, you get:

A personalized experience engine:

Reward customers where it matters, when it matters.

Data-powered, multichannel retention:

Go beyond generic points and start building emotional loyalty.

Real-time behavioral insights:

Understand what drives loyalty, not just transactions.

Trigger rewards from anywhere:

With seamless integrations across physical and digital touchpoints, PERS makes loyalty feel effortless, and measurable.

Start using PERS: as easy as 1-2-3

Connect

Integrate platforms effortlessly with seamless API connections

Create

Fully tailored campaigns using action-driven customer triggers

Reward

Deliver personalised rewards for spending, saving, or collecting

Moving you
from transactional

relationships to
trust-based ones

Just a 5% boost in retention can increase profits by 25–95%.

For industries like tourism and hospitality, where guest loyalty drives repeat bookings and steady revenue, engaging and retaining customers is a business imperative.

PERS can help you!

There’s nothing you can’t create!

An integrated reward system streamlines the customer journey, simplifying processes and reducing friction across pre-, during-, and post-experience stages for a seamless omnichannel rewards flow.

Key PERS benefits

Frictionless
onboarding

Seamless setup and effortless platform integration, and dedicated support throughout

Flexible &
profitable

Fully customisable campaigns, maximising perceived value while minimising cost of sales

Sustainability
nudging

Reward eco-friendly actions and integrate impactful energy-saving solutions

Success stories from our clients

A little bit about us

eXplorins is a Creative-Tech Hub specializing in developing phygital experience products. We’re a passionate team, combining unique skills, creativity and Tech4Good, to create innovative solutions for the eXperience industry.

Find out more at eXplorins.com

The ultimate rewards and loyalty system for the tourism and experience industry

 FAQs

  • PERS is a SaaS loyalty and rewards platform that transforms every customer interaction (online or offline) into measurable engagement. Through API-first integration with CRMs, PMS, IoT, booking engines, and more, brands can launch gamified campaigns and reward actions with points, tokens, or digital collectibles

  • Yes. PERS is API-first and modular, designed for fast, frictionless integration. It connects with +7000 third-party platforms including CRMs, PMS, booking engines, IoT devices, email and sales marketing, and event management tools.

    You can also integrate your own development systems via our open API and SDKs, making PERS fully adaptable to any custom infrastructure. No heavy development is required, integration is plug-and-play and scalable as your ecosystem grows

    • Reduce CAC by up to 30% and operational costs by 80%

    • Increase repeat purchases/visits by +25%

    • Boost average ticket size by +12% to +20%

    • Drive sustainability by rewarding eco-responsible actions

    • 100% traceability without developing your own app

  • PERS is designed for the Tourism and Experience economy, but its modular SaaS structure makes it adaptable to many industries. Our main verticals are:

    • Hospitality → hotels, eco-resorts, colivings (increase direct bookings, reduce OTA dependency).

    • Retail & Lifestyle → connect online & offline shopping, turn buyers into brand communities.

    • Museums & Education → attract new audiences, gamify visits, measure cultural impact.

    • Events & Festivals → build long-term community loyalty beyond the event date.

    • Tourism & DMOs → strengthen partner ecosystems, track sustainable tourism, boost repeated visits.

    • Leisure & Activities → tours, experiences, theme parks and attractions (engagement before, during, after the visit).

    PERS adapts to any organization that needs measurable loyalty, stronger engagement, and sustainability-driven campaigns

  • Yes. PERS can run as a white-label loyalty and rewards engine, allowing platforms, tech providers, or agencies to integrate it directly into their own solutions.

    This means you can:

    • Embed PERS in your existing SaaS or marketplace without building loyalty tech from scratch.

    • Offer it under your own brand while benefiting from PERS’ proven infrastructure.

    • Connect seamlessly with third-party platforms (PMS, CRM, booking engines) or your own custom development systems.

    • Scale across multiple clients or projects with a multi-tenant, API-first architecture.

    White-label makes PERS especially valuable for tech partners, agencies, clusters, and consultants who want to expand their service offering with a ready-made, impact-driven loyalty solution